A large submarine data cable underwater being eaten by a shark

PLDT Loses Bandwidth, Internet Users Suffer

On June 5, 2023, PLDT announced that it had lost some of its internet bandwidth capacity due to an issue with one of its submarine cable partners. This has resulted in slower internet speeds for many PLDT customers across the Philippines.

In a statement, PLDT said that it is working with its partners to restore normal browsing experience for customers. However, it is unclear when this will happen.

In the meantime, PLDT customers are advised to use their internet connection sparingly. They are also advised to avoid streaming videos or downloading large files, as this will only make the problem worse.

This is not the first time that PLDT has experienced problems with its internet service. In 2019, the company suffered a nationwide outage that lasted for several hours.

The loss of bandwidth is a major inconvenience for PLDT customers. It is also a reminder of the importance of having a reliable internet connection.

If you are a PLDT customer and you are experiencing slow internet speeds, you can contact PLDT customer service for assistance.

What can you do while PLDT is fixing the issue?

Here are a few things you can do while PLDT is fixing the issue:

  • Use your internet connection sparingly.
  • Avoid streaming videos or downloading large files.
  • Try using a different device or browser.
  • Restart your modem and router.
  • Contact PLDT customer service for assistance.

What are the possible causes of the issue?

There are a few possible causes of the issue, including:

  • A problem with PLDT’s infrastructure.
  • A problem with PLDT’s submarine cable partners.
  • A natural disaster, such as a typhoon or earthquake.

What is PLDT doing to fix the issue?

PLDT is working to fix the issue as quickly as possible. They are working with their partners to restore normal browsing experience for customers.

What can you do to prevent this from happening again?

There are a few things you can do to prevent this from happening again:

  • Make sure that your modem and router are up to date.
  • Keep your software up to date.
  • Use a firewall to protect your computer from viruses and malware.
  • Be careful about what websites you visit and what files you download.